
IT SUPPORT DEPARTMENT
Your Trusted IT Support Partner in Calgary
CTECH Consulting Group stands out as the premier provider of exceptional IT support and technology services for businesses in Calgary and Western Canada. Trust us to deliver unparalleled expertise and dedication to your success.

Response within
12 minutes

Onsite & Remote
Support

24/7 Proactive System Monitoring

No Charge IT Support

Project Delivery and Procurement

SUPPORT WITHIN 12 MINUTES
Cutting-edge IT support to organizations in Calgary, Vancouver, Edmonton, and Saskatoon by CTECH Consulting Group.
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Connect with live CTECH staff within 12 minutes for any support request.
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Benefit from a dedicated technical team that includes support technicians, a system architect, procurement experts, a service manager, and project specialists.
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Receive comprehensive reports detailing your system's performance and CTECH's service quality.
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Powered by an award-winning, highly integrated support system, refined over 20 years to deliver world-class support.
NO CHARGE IT SUPPORT!​​
​If it breaks, it is our fault. You are paying us to keep everything running, so no charge!​
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Unlimited onsite and remote support during regular business hours
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Flexible support options via phone, email, or our website
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Personalized assistance with over-the-shoulder screen-sharing support
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Onsite visits from your dedicated account manager
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Comprehensive IT procurement for any hardware, software, or service
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Expert IT project delivery for system migrations, upgrades, and more.


PROACTIVE MONITORING & REAL TIME REPORTING​
We receive live data so we know exactly what is going on with your systems.
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24×7 Management & Monitoring of IT networks (servers, switches, firewalls, wireless), end-user devices (workstations, laptops), and servers
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Proactive system monitors that fix problems as soon as they happen
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Comprehensive support for troubleshooting and remediation of all server and network issues
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Enhanced cybersecurity through constant monitoring of system patching levels, backups, and antivirus applications
Experience Reliable Systems
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A measure of a good IT firm is that everything should just work!
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Enjoy the confidence that you'll be able to do your job every day without issues.
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Benefit from a responsive system that minimizes wait times.
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Rely on consistent performance to meet your daily business needs.
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Trust that your data is secure and accessible whenever you need it.
